1. Data We Collect
We collect account data (email, username), wallet and order records, support messages, and technical data such as IP address and device/browser information. Public links you submit for orders are stored to route and track them. We do not collect or store the passwords to any of your social media accounts.
2. How We Use Data
We use data to operate your account, process orders and payments, provide support, prevent fraud, comply with legal obligations, and improve the service. Processing is based on performance of our contract with you, our legitimate interest in running a secure service, and, where required, your consent.
3. Sharing & Processors
We share data only as needed to run the service: with our bank to process bank-transfer payments; with the independent upstream providers that fulfil orders (limited to the public link and quantity); and with infrastructure and analytics processors under contract. We do not sell your personal data or use it for cross-site advertising.
4. Retention & Security
We keep personal data only as long as needed for the purposes above or as required by law, then delete or anonymize it. We apply appropriate technical and organizational safeguards, including encryption in transit and access controls, to protect your data. As we may use processors outside your country, we rely on appropriate contractual safeguards for any international transfer.
5. Your Rights
Depending on where you live, you may request access to your data, correction, deletion, a copy of your data, or restriction of certain processing, and you may object to processing based on legitimate interest. Turkish users additionally have the rights set out in KVKK Article 11. To exercise any right, contact info@smmwork.com; we respond within the periods required by applicable law.
Company / Merchant Details
SMMWORK is a digital service dashboard operated by DEDE IST CONS-FZCO, a Free Zone Company registered with the Dubai Integrated Economic Zones Authority (IFZA). Legal name: DEDE IST CONS-FZCO. Tax Registration Number (UAE Corporate Tax TRN): 104609602800001. Trade License Number: 31184, issued by IFZA. Registered address: IFZA Properties, DSO-IFZA, Dubai Silicon Oasis, Dubai, United Arab Emirates. For any legal, billing, or data request, contact us at info@smmwork.com.